Privacy Policy

Last Updated: June 09, 2024

SCOPE OF THIS POLICY

Palma Productions, LLC DBA What We Watch (“We,” “Our,” “Us”) value your privacy and want you to understand how we collect, use, and share any data about you, our visitors, and customers. This Privacy Policy (“Policy”) addresses our online information practices, data collection practices, and describes your rights to access, restrict, or correct our use of your personal information. This online Policy applies only to information collected through the Site. This policy does not apply to information collected through other channels of communication, such as over the phone or in person.

Some of the information we collect through this Site may be “personal information,” which is information that identifies you personally, alone or in combination with other information available to us. Other information may be non-personally identifiable, such as information collected by cookies.

CHILDREN UNDER THE AGE OF 13

Our Site is not intended for children under thirteen (13) years of age. You must be at least 13 years old to have our permission to use or provide any information to or on this Site. We do not knowingly collect, use, or disclose personal information about visitors under 13 years of age. If you are under the age of 13, please do not use this Site, provide any information, make any purchases, use any of the interactive features of this Site, or provide any information about yourself to us, including your name, address, telephone number, email address, or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification or parental consent, we will delete that information. If you believe that we may have collected personal information from a child under 13, you can submit a request that it be removed by contacting us at: team@whatwewatch.net.

YOUR RIGHT TO MAKE A CHOICE

We respect your right to make choices about the ways we collect, use, and disclose your information. This Policy describes some of your choices, such as your choice to opt-in to receiving our newsletter or to opt out of receiving “cookies.” We may ask you to indicate your choices at the time and on the page where you provide your information. You have the option to change previously expressed preferences regarding how we use your information. If at any time you wish to be taken off our mailing lists, you will have the option to unsubscribe via the link in the email you have received.

INFORMATION WE COLLECT ABOUT YOU

When you access the Site, purchase our Services, or engage in certain activities, such as registering for our newsletter, request information, or contact us directly, we may ask you to provide personal information. The Site must collect some “identifying” information from you to allow you to use and access services and materials. Such information includes a name, an identification number, location data, or an online identifier. Please keep in mind that we do not sell, license, or otherwise disclose your personal information to third-parties for their marketing purposes without your consent.

INFORMATION YOU PROVIDE TO US

We may collect personal information from you such as your name, mailing address, email address, phone number, or billing information when you choose to purchase one of our services, when you request information about our services, register for our newsletter, request to receive customer or technical support, or otherwise communicate with us.

If you purchase one of our services, we collect certain data about your purchase as necessary to process your request. You must provide certain payment and billing data directly to our third-party payment processing partners, including your name, credit card number, security code, expiration date, billing address, and zip code. For your security, the company does not have access to or store sensitive cardholder data, such as full credit card numbers or card authentication data.

Our Site may permit you to publicly share content, post comments, and ask or answer questions. Such shared content may be publicly viewable by others depending on where it is posted. If such information is shared on a third-party platform, such as a social media site, the collection, use, and sharing of your data will also be subject to the privacy policies and related agreements of that third-party.

We may invite you to provide feedback, complete a survey, or participate in an offer or promotion (e.g. a giveaway), either through our Site or a third-party platform. If you participate, we will collect and store the data you provide us as part of your participation, such as your name and email address, and any other requested information. If you submit this information via a third-party platform, the collection, use, and sharing of your data will also be subject to the privacy policies and other agreements of that third-party.

If you elect to receive email notifications from us, we collect your name and email address so that we can send you email communications about the requested information and services.

If you contact us (via email, phone, text, messaging platform, or through our social media channels), we may collect and store your name, email address, the content of your message, information about your business, and any other data you provide.

HOW WE USE YOUR INFORMATION

We use and process your information for a variety of business purposes. We use personal information for purposes of presenting our Site and its contents to you, providing you with information, providing you with offers for services, providing you with information about your subscriptions and any products, carrying out any contract between you and Us, administering your business activities, providing customer service, and making available other items and services to our clients and prospective clients.

We also use the information we collect through this Site to: respond to your inquiries; process and fulfill purchases of services and to keep you informed about the status of the same; communicate about and administer our services (such as by sending transactional emails about your purchases); manage individual accounts; provide the services and information that you request; contact you to answer requests for customer support or technical support; contact you with information and notices related to your use of this Site; improve the content, functionality, and usability of this Site; improve our services; improve our marketing and promotional efforts; contact you for security, credit, or fraud prevention purposes; and practice good faith compliance with the law.

HOW LONG WE RETAIN YOUR INFORMATION

We generally retain your information only as long as reasonably necessary to provide you the services or to comply with applicable law.

HOW WE COLLECT YOUR INFORMATION

Information You Manually Provide. The Site collects the information you manually provide when you use this Site. For example, we collect the information you provide when you request a service, send us inquiries or questions, or otherwise interact with this Site. Some of the information you manually provide may be personal information, such as your name, contact information, and billing information.

Information from your browser or device. The Site collects information that is sent to us automatically by your web browser or mobile device. This information typically includes: your IP address, the name of your operating system, the name and version of your browser, the date and time of your visit, and the pages you visit. The information we receive may depend on your browser and/or device settings. The information we receive from your web browser and device typically is not, in and of itself, personally identifiable. However, we may combine it with other information in an attempt to/does identify you.

Information Collected by Cookies and Other Technologies. Similar to other commercial websites, we use “cookies” and other technologies to collect information and support certain features of this Site. “Cookies” are small text files that are placed on your device by a web server when you access our services. We may also use cookies to monitor aggregate usage and web traffic routing on our services and to customize and improve our services.

· Cookies (1) collect data about the way you interact with our Site (i.e., when you use certain features); (2) allow third-parties to use these tracking technologies to track your behavior on our behalf on our Site (including when you use multiple devices); (3) enable third-parties to collect data about the way you interact across sites outside of our Site, and (4) collect anonymous statistical information about how you use the Services and the location from which you access the services, so that we can improve the Services and learn which elements and functions of the Services are most popular with our users. You have a number of options to control or limit how we and our partners use cookies:

· You can opt out of Google Analytics. For more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page: https://tools.google.com/dlpage/gaoptout.

Online Advertising. We use third-party advertising services, like Facebook, Instagram, and Twitter, to deliver advertising about our products and services on our Platforms, as well as other websites and applications you use. The ads may be based on information we have collected (as outlined above) and information these advertising providers know about you based on their tracking data. The ads can be based on your recent activity or activity over time and across other sites and services and may be tailored to your interests.

Web beacons or pixels. Web beacons usually work in conjunction with cookies. These are tiny graphics with a unique identifier that are used to understand browsing activity. In contrast to cookies, these are rendered invisibly on web pages when you open a page.

Social Media widgets. These are buttons or icons provided by third-party social media providers (i.e. Instagram, Twitter, etc.) that allow you to interact with those social media services when you view a web page or a mobile app screen. These social widgets may collect browsing data, which may be received by the third-party that provided the widget and are controlled by the third parties.

THIRD-PARTY USE OF COOKIES

In addition to the cookies we deliver to your computer or mobile device through this Site, certain third parties may deliver cookies to you for a variety of reasons. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Site. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services.

Other third parties may also use “cookies” alone or in conjunction with web beacons or other tracking technologies to measure the effectiveness of their ads and to personalize advertising content. Palma Productions, LLC DBA What We Watch does not have access to or control over “cookies” or other features that such third-party advertisers may use, and the information practices of such third-party advertisers and third-party websites are not covered by this Policy. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

HOW WE PROTECT YOUR INFORMATION

We employ commercially reasonable methods to ensure the security of the information you provide to us and the information we collect automatically. When you submit sensitive information via the Site, your information is protected both online and offline. Whenever we collect sensitive information, that information is encrypted and transmitted to us by secure servers. We have included common indications of such secured features when appropriate such as a closed lock icon in your web browser. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. The computers/servers in which we store personally identifiable information are kept in a secure environment. Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. Although we will do our best to protect your personal information, we cannot guarantee the security of your information transmitted through the Site or over email; thus, any transmission is at your own risk.

HOW TO OPT OUT OF COMMUNICATIONS

You can unsubscribe from receiving emails from Palma Productions, LLC DBA What We Watch at any time. You can unsubscribe by clicking on the “Unsubscribe” link in your Palma Productions, LLC DBA What We Watch email and following the instructions provided.

TESTIMONIALS

This Site may occasionally display personal testimonials by you received via email or as otherwise received from you by the Site. We will request your permission to use any testimonials. If you at any time would like the Site to remove your testimonial or customer review, please contact us at the information included at the end of this Policy, and we will promptly do so.

CHANGE OF OWNERSHIP

We reserve the right to transfer to relevant third-parties any information we have about you in the event of a potential or actual sale or transfer of all or a portion of our business or assets (including in the event of a merger, acquisition, joint venture, reorganization, divestiture, dissolution or liquidation) or other business combination. In such case, we will require the relevant third parties to provide comparable levels of protection as we provide with respect to the information we share.

PRIVACY POLICY CHANGES

Please revisit this page periodically to remain aware of any changes or updates to this Policy. It is our policy to post any changes we make to our Policy on this page. We reserve the right, at any time and without notice, to add, change, update or modify this Policy, by posting such addition, change, update, or modification on the Site. Any such addition, change, update, or modification will be effective immediately upon posting. If we make material changes to how we treat our users’ personal information, we may notify you by email to the email address specified in your account and/or through a notice on the Site home page. The date the Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you.

LEGAL COMPLIANCE

We may disclose personal information about you: (1) if we are required or permitted to do so by applicable law or legal process (such as a court order or subpoena), (2) to law enforcement authorities or other government officials to comply with a legitimate legal request, (3) when we believe disclosure is necessary to prevent physical harm or financial loss, (4) to establish, exercise or defend our legal rights, (5) in connection with an investigation of suspected or actual fraud or illegal activity, or (6) otherwise with your consent.

GOVERNING LAW

This Policy shall be governed by the laws of the State of California, United States of America without regard to its conflicts of law provisions.

ACCESSING AND UNDERSTANDING YOUR GDPR RIGHTS

If you are within the European Union, you have the following rights under the General Data Protection Regulation in relation to the personal information we hold about you. Below is an outline of those rights and how to exercise them. Please note – we will require you to verify your identity before responding to any requests to exercise your rights by providing details only known to the account holder. Please note: for each of the rights below, we may have valid legal reasons to refuse your request. In such instances, we will let you know if that is the case. After verification of identity, you have the following rights:

· Your right of access

If you ask us, we will confirm whether we are processing your personal information and, if necessary, provide you with a copy of that personal information (along with certain other details). If you require additional copies, we may need to charge a reasonable fee.

· Your right to correction (rectification)

If the personal information we hold about you is inaccurate or incomplete, you are entitled to request to have it corrected. If you are entitled to have information corrected and if we have shared your personal information with others, we will let them know about the rectification where possible. If you ask us, we will also tell you, where possible and lawful to do so, with whom we have shared your personal information so that you can contact them directly.

· Your right to erasure

You can ask us to delete or remove your personal information in some circumstances, such as where we no longer need it or if you withdraw your consent (where applicable). If you are entitled to erasure and if we have shared your personal information with others, we will let them know about the erasure where possible. If you ask us, we will also tell you, where it is possible and lawful for us to do so, with whom we have shared your personal information with so that you can contact them directly.

· Your right to restrict (block) processing)

You can ask us to restrict the processing of your personal information in certain circumstances, such as where you contest the accuracy of that personal information or you object to us. If you are entitled to restriction and if we have shared your personal information with others, we will let them know about the restriction where it is possible for us to do so. If you ask us, we will also tell you, where it is possible and lawful for us to do so, with whom we have shared your personal information so that you can contact them directly.

· Your right to data portability

You have the right, in certain circumstances, to receive a copy of personal information we’ve obtained from you in a structured, commonly used and machine-readable format, and to reuse it elsewhere or to ask us to transfer this to a third-party of your choice.

· Your rights in relation to automated decision-making and profiling

You have the right not to be subject to a decision when it’s based on automatic processing, including profiling, it if produces a legal effect or similarly significantly affects you, unless such profiling is necessary for entering into, or the performance of, a contract between you and us.

· Your right to withdraw consent

If we rely on your consent (or explicit consent) as our legal basis for processing your personal information, you have the right to withdraw that consent at any time.

· Your right to lodge a complaint with the supervisory authority

If you have a concern about any aspect of our privacy practices, including the way we’ve handled your personal information, you can report it to the relevant supervisory authority.

Please note that some of these rights may be limited where we have an overriding legitimate interest or legal obligation to continue to process the personal information, or where the personal information may be exempt from disclosure due to applicable law, the applicable rules of professional conduct, attorney-client privilege, legal professional privilege, other applicable privileges or protections, or professional secrecy obligations.

HOW TO CONTACT US

If you have any questions or concerns about this Policy, or want to exercise your rights set out in this Policy, please contact us at: team@whatwewatch.net. Please title your questions or concerns, Privacy Policy Inquiry.

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Palma Productions, LLC DBA What We Watch